Terms and Conditions
Terms and Conditions
Last Updated: August 2026
Welcome to ScentoParis.
These Terms & Conditions govern your use of scentoparis.com (the “Website”) and any purchases made through the Website.
By accessing our Website, creating an account or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
About ScentoParis
ScentoParis is a perfume retailer based in Dubai, United Arab Emirates, offering luxury, designer and niche fragrances through our online store.
References to “ScentoParis”, “we”, “us” or “our” throughout these Terms refer to the operator of scentoparis.com.
Using Our Website
You agree to use this Website only for lawful purposes.
You must not:
Use the Website fraudulently or unlawfully
Attempt to gain unauthorised access to the Website or its systems
Introduce viruses, malicious code or other harmful material
Interfere with the operation or security of the Website
Use automated systems to extract Website content without permission
Use Website content for unauthorised commercial purposes
Place fraudulent or intentionally misleading orders
We reserve the right to restrict or terminate access to the Website where misuse is suspected.
Products
We make reasonable efforts to ensure that product descriptions, photographs and other information displayed on our Website are accurate.
However, product packaging, bottle designs, boxes, labels or other presentation details may occasionally change as manufacturers update their products.
Colours may also appear slightly different depending on your screen or device.
Such variations do not necessarily indicate that a product is incorrect or defective.
Fragrance Information
Information regarding fragrance families, notes, ingredients, concentrations, performance and other characteristics is provided for general guidance.
Fragrance perception is subjective and can vary significantly from person to person. Longevity and projection may also differ depending on skin chemistry, environment, climate, application and other factors.
A fragrance performing differently from your personal expectations does not by itself mean that the product is defective.
Prices
All prices displayed on the Website are shown in UAE Dirhams (AED) unless otherwise stated.
Applicable taxes will be included or displayed as required.
We reserve the right to change prices at any time. However, price changes will not affect an order that has already been accepted by us, except where an obvious pricing or technical error has occurred.
Promotions and Offers
From time to time, ScentoParis may offer discounts, promotional codes, gifts or other special offers.
Promotions may:
Apply only to selected products or brands
Have minimum purchase requirements
Be available for a limited period
Exclude certain products
Be subject to stock availability
Not be combined with other offers
We reserve the right to amend or withdraw promotions where permitted by law.
Placing an Order
When you place an order through our Website, you are making an offer to purchase the selected products.
After placing your order, you may receive an automated acknowledgement confirming that we have received it. This does not necessarily mean that your order has been accepted.
An order may be declined or cancelled if, for example:
The product is unavailable
Payment cannot be authorised
Incorrect pricing or product information was displayed
Fraudulent activity is suspected
Delivery cannot be completed to the supplied address
If payment has already been collected for an order that we subsequently cancel, the appropriate amount will be refunded.
Payment
Payment must be made using one of the payment methods available during checkout.
Payments may be processed through third-party payment providers. By using a particular payment method, you may also be subject to the provider’s terms and conditions.
You confirm that you are authorised to use the payment method supplied for your order.
Product Availability
All products are subject to availability.
Although we make reasonable efforts to maintain accurate stock information, occasionally a product may become unavailable after an order has been placed.
If this happens, we will contact you and may offer an alternative or issue a refund for the unavailable product.
Delivery
We currently deliver within the United Arab Emirates.
Delivery times displayed on the Website are estimates unless expressly stated otherwise.
Delivery may occasionally be affected by circumstances outside our reasonable control, including courier delays, weather conditions, public holidays, incorrect delivery information or unusually high order volumes.
Please see our Shipping Policy for further information.
Returns and Refunds
Returns, exchanges and refunds are governed by our Refund & Returns Policy.
Because perfumes, cosmetics and personal-use products may be sensitive to opening, use and storage conditions, change-of-mind returns may be subject to specific eligibility requirements.
Nothing in our policy is intended to remove rights or remedies available to consumers under applicable UAE law.
Intellectual Property
All Website content, including text, graphics, layout, logos, photographs, artwork and other original ScentoParis materials, is owned by or licensed to ScentoParis unless otherwise stated.
Brand names, product names, trademarks and logos belonging to perfume houses and other third parties remain the property of their respective owners.
You may not reproduce, distribute, modify or commercially exploit Website content without appropriate permission.
Website Availability
We aim to keep our Website available and functioning correctly.
However, we cannot guarantee uninterrupted access. We may temporarily suspend or restrict access for maintenance, updates, technical issues or circumstances beyond our control.
Limitation of Liability
To the extent permitted by applicable law, ScentoParis will not be responsible for indirect or consequential losses arising from the use of our Website or products.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable UAE law or limits statutory consumer rights that cannot legally be excluded.
Privacy
Your personal information is handled in accordance with our Privacy Policy and Cookie Policy.
UAE rules governing modern technology-based trade also apply data-protection requirements to consumer information used in electronic commerce.
Changes to These Terms
We may update these Terms & Conditions periodically.
The latest version will be published on this page together with its updated date.
Governing Law
These Terms & Conditions are governed by the applicable laws of the United Arab Emirates.
Any disputes will be subject to the jurisdiction of the competent courts of the United Arab Emirates, subject to applicable consumer-protection laws and jurisdictional requirements.
Contact Us
For questions regarding these Terms & Conditions, please contact:
ScentoParis
Dubai, United Arab Emirates
Telephone: +971 0 42387896